Car Rentals in Brazil

How do I know if my booking has been confirmed?
After completing your reservation request, you will receive an email with all the details of your request. Once your reservation is confirmed, you will...
Qui, 22 Out, 2015 at 4:05 PM
I haven’t received the confirmation email. What should I do?
Please check your email Inbox, as well as the Spam folder for the confirmation email. You may also follow the status of your reservation directly on the Re...
Qua, 23 Ago, 2017 at 4:43 PM
Do I have to leave a deposit to confirm my reservation?
Yes, you might have to, especially during the holidays season. Due to a high demand for rental cars over this period, some rental companies might requi...
Qua, 21 Out, 2015 at 5:25 PM
I received an email requesting additional information to confirm my reservation. Is this an authentic email?
Yes. Some rental companies perform this extra step of verification to ensure that the confirmed reservation will be put to use. Please reply to the email p...
Qua, 23 Ago, 2017 at 4:44 PM
Can I cancel or change my reservation?
Yes. If you want to change or cancel your reservation just  log in with your ID and password and click the "My Booking" button at the top of ...
Qua, 23 Ago, 2017 at 4:51 PM
How can I pay for my reservation?
Payment conditions are defined by the rate type. A reservation can either be:  Prepaid in full. Partially prepaid, or  Payable at the c...
Qui, 22 Out, 2015 at 4:31 PM
What happens if my flight is delayed or cancelled?
If your flight is delayed or cancelled, please notify our support team as soon as possible.  If you have already provided us with your flight details d...
Qua, 23 Ago, 2017 at 4:16 PM
What are the Shuttle Bus and Car Delivery services for?
Most rental companies not located in airport terminals offer shuttle bus and delivery services from the terminal to their nearby airport location. ...
Sex, 4 Dez, 2015 at 4:58 PM
Why do I need to sign an agreement at the rental counter?
As a rental agent broker, any bookings made through Rentcars.com are subject to our own terms and conditions. However, the rental of your vehicle will ...
Qui, 22 Out, 2015 at 4:31 PM
What is the security deposit for?
When collecting the car, you will be required to leave a security deposit. This amount will be blocked on the main driver's credit card and will ...
Seg, 23 Nov, 2015 at 10:49 AM